ParkX designed a comprehensive security management program with security guards stationed at the front desk. Duties included guest management, tenant assistance, monitoring security cameras and access systems, and observing and reporting building risks or suspicious activity. Guards were also trained to respond to emergencies, maintain a secure environment, and always ensure front desk operations projected professionalism.
Our approach blended concierge-level service with proactive security practices, ensuring tenants and guests felt both safe and welcomed. ParkX guards, led by an experienced security manager, underwent rigorous background checks, drug screenings, and professional training to meet the highest standards. Supported by workforce management technology, our team was able to provide real-time reporting, transparent communication with property management, and ongoing service improvements.
The result was a smoother, more professional front desk operation and a stronger sense of security for everyone in the building. By combining reliability, customer service, and operational excellence, ParkX delivered a tailored solution that met the unique needs of 8515 Georgia Ave while strengthening tenant confidence in the property’s management.