- Parking Management
- Validation Management
- Monthly Parking Management
- Local Call Center
- Event Parking
- Valet Services
- Customer Care
- Facility Care
- Consulting Services
Parking Management
ParkX Management® offers tailor-made parking management services for clients through the DC region. We provide skilled property analysis, advanced parking technology, and professional staffing services. ParkX offers a seamless, revenue generating operation and a first-class customer service experience. Any hour of the day, customers have direct access to our friendly, experienced staff, at an advanced call center ready to assist your customers in real time.- Permit distribution, invoicing, and validations
- In-house call center
- Online account management
- Customer and client satisfaction survey
- Hire only the best applicants who have customer service experience
- All employees undergo intensive 2 week training program to ensure best practices
Validation Management
ParkX offers full and partial parking validation services for retailers, restaurants, office, and event parking. Both online and ticket validations available.
Monthly Parking Management
ParkX offers a wide range of monthly parking options that can be customized to meet your needs. From business access to retail, resident, and mixed use access, our technology and personnel are equipped to offer best in class service. Monthly Programs include full service account management and reporting.
Local Call Center
Located in Northern Virginia, our state-of-the-art call center provides unparalleled service and response time. We have the ability to connect with customers in any location. Our call center is manned 24/7 by a ParkX employee who has been thoroughly vetted and trained not only on systems, but on the customer experience. The call center is located in the Comstock corporate office ensuring a quick response to needs and requests. We have a remote access system that is also compatible with all systems, to facilitate necessary changes. Each garage is overseen by a location manager, who reports to the senior operations manager.
Event Parking
ParkX offers customized parking packages for events of all sizes. Valet parking for private parties requires thoughtful planning in order to operate efficiently. Great planning starts with understanding how many guests will be in attendance, when are the arrival and departure times, and what kind of on-site parking space is available. ParkX will gladly provide free event consultation to help make your event a success!
Valet Services
ParkX offers premium valet services to guests. Our valet parking program is sophisticated, convenient, and secure.- Uniformed, Professional Team
- Insurance and Permits
- Valet Tracking Systems with Text-for-Car Capabilities
- Retail, Hotel, Commercial, Event Parking
Customer Care
ParkX offers a seamless, revenue generating operation and a first-class customer service experience. Any hour of the day, customers have direct access to our friendly, experienced staff, at an advanced call center ready to assist your customers in real time. Call now 571-375-0841- Monthly Account Management
- Permit distribution, invoicing, and validations
- In-house call center
- Online account management
- Customer and client satisfaction survey
- Hire only the best applicants who have customer service experience
- All employees undergo intensive 2 week training program to ensure best practices
Facility Care
Maintaining a clean and safe garage is a priority. ParkX will make sure to leave a positive first impression by routinely, physically walking the space.ParkX will report water leaks, clean up debris and litter and handle other issues within the garage. Parking garages should be safe, well lit, dry and in good condition.
Consulting Services
ParkX utilizes our expertise to provide parking and transportation solutions to owners, developers, and property managers. Our team will manage or assess your parking operation to deliver strategies for success. We prioritize implementing operational best practices with the latest technologies to create positive customer experiences and maximize efficiency.ParkX Consulting Services can provide:
- Pre-project Scopes of Work
- Revenue & expense projections
- Strategic planning and design
- Project scheduling
- Space Utilization & Maximization
- RFP and bid process management
- Latest technology implementations
- Parking Access & Revenue Control (PARCS) and Parking Guidance design specifications & vendor evaluations
- Accessibility, wayfinding, striping, lighting, signage, and traffic flow improvements
- Architectural Design Reviews
- Maintenance planning guides
- PCI Compliance training
Parking Management
ParkX Management® offers tailor-made parking management services for clients through the DC region. We provide skilled property analysis, advanced parking technology, and professional staffing services. ParkX offers a seamless, revenue generating operation and a first-class customer service experience. Any hour of the day, customers have direct access to our friendly, experienced staff, at an advanced call center ready to assist your customers in real time.
- Permit distribution, invoicing, and validations
- In-house call center
- Online account management
- Customer and client satisfaction survey
- Hire only the best applicants who have customer service experience
- All employees undergo intensive 2 week training program to ensure best practices
Validation Management
ParkX offers full and partial parking validation services for retailers, restaurants, office, and event parking. Both online and ticket validations available.
Monthly Parking Management
ParkX offers a wide range of monthly parking options that can be customized to meet your needs. From business access to retail, resident, and mixed use access, our technology and personnel are equipped to offer best in class service. Monthly Programs include full service account management and reporting.
Local Call Center
Located in Northern Virginia, our state-of-the-art call center provides unparalleled service and response time. We have the ability to connect with customers in any location. Our call center is manned 24/7 by a ParkX employee who has been thoroughly vetted and trained not only on systems, but on the customer experience. The call center is located in the Comstock corporate office ensuring a quick response to needs and requests. We have a remote access system that is also compatible with all systems, to facilitate necessary changes. Each garage is overseen by a location manager, who reports to the senior operations manager.
Event Parking
ParkX offers customized parking packages for events of all sizes. Valet parking for private parties requires thoughtful planning in order to operate efficiently. Great planning starts with understanding how many guests will be in attendance, when are the arrival and departure times, and what kind of on-site parking space is available. ParkX will gladly provide free event consultation to help make your event a success!
Security Services
ParkX Security™ provides customizable, reliable, and professional security solutions in the DC Metro region.
- Uniformed Security Personnel
- Concierge
- Vehicle Patrol
- Security Assessments
- Advanced Technology
- Security Training
- Special Events
- Escort Services
- Long-term and short-term contracts
- Customized packages to meet specific needs
- Emergency Medical Response
Valet Services
ParkX offers premium valet services to guests. Our valet parking program is sophisticated, convenient, and secure.
- Uniformed, Professional Team
- Insurance and Permits
- Valet Tracking Systems with Text-for-Car Capabilities
- Retail, Hotel, Commercial, Event Parking
Customer Care
ParkX offers a seamless, revenue generating operation and a first-class customer service experience. Any hour of the day, customers have direct access to our friendly, experienced staff, at an advanced call center ready to assist your customers in real time.
Call now 571-375-0841
- Monthly Account Management
- Permit distribution, invoicing, and validations
- In-house call center
- Online account management
- Customer and client satisfaction survey
- Hire only the best applicants who have customer service experience
- All employees undergo intensive 2 week training program to ensure best practices
Facility Care
Maintaining a clean and safe garage is a priority. ParkX will make sure to leave a positive first impression by routinely, physically walking the space.
ParkX will report water leaks, clean up debris and litter and handle other issues within the garage. Parking garages should be safe, well lit, dry and in good condition.
Consulting Services
ParkX utilizes our expertise to provide parking and transportation solutions to owners, developers, and property managers. Our team will manage or assess your parking operation to deliver strategies for success. We prioritize implementing operational best practices with the latest technologies to create positive customer experiences and maximize efficiency.
ParkX Consulting Services can provide:
- Pre-project Scopes of Work
- Revenue & expense projections
- Strategic planning and design
- Project scheduling
- Space Utilization & Maximization
- RFP and bid process management
- Latest technology implementations
- Parking Access & Revenue Control (PARCS) and Parking Guidance design specifications & vendor evaluations
- Accessibility, wayfinding, striping, lighting, signage, and traffic flow improvements
- Architectural Design Reviews
- Maintenance planning guides
- PCI Compliance training